Having Issues with Your Purchase or Emails?
If your payment isn't going through or you haven't received a reply from us:
Check Your Spam Folder: Yahoo Mail's updated filters sometimes route legitimate emails to Spam. Open your Spam folder, select our email, and click Not Spam.
Clear Browser Cache: Clear your web browser's cache and cookies, then try checking out again, or try a different browser.
Custom Payment Button: If your order still won't process, email us at [email protected]. Tell us what titles you want and your preferred payment method, and we will create a dedicated store button for you!
We respond to all emails in a timely manner.
All films are in stock. If you're wanting a download, feel free to email and ask us to change the button to Download. If you're wanting DVDs and a code isn't working or the film options aren't available, feel free to email us!
Troubleshooting Automated Security Checks at Checkout If This Should Happen to YOU!!!
To protect your personal and payment information, our website platform utilizes automated security checks to protect against unauthorized bot activity.
If you are prompted with a security verification or CAPTCHA check during checkout, please follow these quick steps to ensure a smooth transaction:
[email protected]
If your payment isn't going through or you haven't received a reply from us:
Check Your Spam Folder: Yahoo Mail's updated filters sometimes route legitimate emails to Spam. Open your Spam folder, select our email, and click Not Spam.
Clear Browser Cache: Clear your web browser's cache and cookies, then try checking out again, or try a different browser.
Custom Payment Button: If your order still won't process, email us at [email protected]. Tell us what titles you want and your preferred payment method, and we will create a dedicated store button for you!
We respond to all emails in a timely manner.
All films are in stock. If you're wanting a download, feel free to email and ask us to change the button to Download. If you're wanting DVDs and a code isn't working or the film options aren't available, feel free to email us!
Troubleshooting Automated Security Checks at Checkout If This Should Happen to YOU!!!
To protect your personal and payment information, our website platform utilizes automated security checks to protect against unauthorized bot activity.
If you are prompted with a security verification or CAPTCHA check during checkout, please follow these quick steps to ensure a smooth transaction:
- Disable Active VPNs or Proxies:
- Security systems often flag shared IP addresses from Virtual Private Networks (VPNs) or proxy services. Disabling your VPN temporarily allows the verification check to complete.
- Turn Off Strict Ad Blockers or Privacy Extensions:
- Certain browser extensions block the scripts required to verify human visitors. Try pausing ad/script blockers on this site or using an Incognito / Private Browsing window.
- Ensure Cookies & JavaScript Are Enabled: The security system requires JavaScript and session cookies to recognize valid browser traffic.
- Clear Your Browser Cache: Outdated cached security data can cause the check to loop. Clearing your browser's cache and refreshing the page resolves most verification issues.
- Try a Different Device or Network: If you are connected to a shared or public Wi-Fi network, switching to a cellular data connection or a secondary device usually bypasses repeated challenges.
[email protected]